Rool Social Help Center
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Rool Social Help Center
Getting Started
What is Rool?
Creating Your Account
Setting Up Your Organization
Navigating the Dashboard
Understanding Roles and Permissions
Password Reset
Posts
Creating a Post
Multi-Platform Publishing
Writing Captions
Using AI to Generate Captions
Adding Media to Posts
Scheduling Posts
Working with Drafts
Editing and Managing Posts
Post Comments and Collaboration
Sharing Posts for External Review
Viewing Posts by Branch
Content Requests
What Are Content Requests?
Submitting a Content Request
Managing Content Requests (HQ)
Tracking Your Requests
Outbound Requests
What Are Outbound Requests?
Creating an Outbound Request
Responding to Outbound Requests (Branch Users)
Tracking Outbound Request Responses
Asset Library
Understanding the Asset Library
Uploading Assets
Organizing with Folders and Tags
Branch-Specific Libraries
Approvals
How Approvals Work
Reviewing Posts for Approval
Submitting Posts for Approval
Configuring Approval Requirements
Settings
Organization Settings Overview
Customizing Terminology
Display Settings
Date & Time Settings
Email Notification Preferences
Account & Profile Settings
Branch Management
Understanding Branches
Creating a New Branch
Editing Branch Settings
Assigning Members to Branches
Branch-Specific Views
Team Management
Inviting Team Members
Managing Pending Invitations
Accepting an Invitation
Managing Team Members
Notifications
Understanding the Inbox
Notification Types
Managing Notification Preferences
Social Integrations
Connecting Facebook and Instagram
Managing Social Connections
Connecting Google Drive
Calendar
Using the Calendar View
Branch Calendar
Scheduling and Rescheduling from Calendar
Home
Posts
Creating a Post
Multi-Platform Publishing
Writing Captions
Using AI to Generate Captions
Adding Media to Posts
Scheduling Posts
Working with Drafts
Editing and Managing Posts
Post Comments and Collaboration
Sharing Posts for External Review
Viewing Posts by Branch
