Post Comments and Collaboration

Every post in Rool has a built-in Activity panel where your team can leave comments, track changes, and follow the full history of a post from creation to publication. This keeps all conversation and context in one place -- no need to switch to email or chat.


The Activity Panel

When you open a post, you will find the Activity panel on the right side of the screen. It shows two types of information combined into a single chronological timeline:

  • Comments from team members (displayed with the commenter's name and avatar)

  • System events such as status changes, approvals, edits, scheduling, and publishing results

The panel can be collapsed or expanded using the panel toggle button in the top-right corner. Your preference is remembered between sessions.

Some post pages also include a Preview tab alongside the Activity tab, letting you switch between the conversation view and a preview of how the post will appear on social media.


Adding a Comment

  1. Open the post you want to comment on.

  2. Scroll to the bottom of the Activity panel to find the comment box.

  3. Type your message in the text field.

  4. Press Enter to send, or click the Send button.

To write a multi-line comment, press Shift + Enter to add a new line without sending.

Any member of your organization can comment on any post within that organization. There is no need for special permissions to join the conversation.

Who Gets Notified?

When you leave a comment, the person who created the post receives an in-app notification. If you are the post creator commenting on your own post, no notification is sent.


Editing a Comment

You can edit your own comments at any time:

  1. Hover over the comment you want to change. A three-dot menu icon will appear.

  2. Click the menu and select Edit.

  3. The comment text becomes editable. Make your changes.

  4. Press Enter or click Save to confirm. Press Escape or click Cancel to discard your changes.

Edited comments display an (edited) label next to the timestamp so your team knows the text has been updated.

Note: Only the original author of a comment can edit it.


Deleting a Comment

  1. Hover over the comment and click the three-dot menu.

  2. Select Delete.

  3. A confirmation dialog will appear. Click Delete to confirm.

Deleted comments are permanently removed from the timeline.

Who can delete comments?

  • You can always delete your own comments.

  • Admins and Editors can delete any comment in the organization.


Activity History

Beyond comments, the Activity timeline automatically records key events throughout a post's lifecycle. These entries appear alongside comments in chronological order, giving your team a complete audit trail.

Events You Will See

Event

What It Means

Post created

Someone created the post

Submitted for approval

The post was sent to a reviewer

Approved

A reviewer approved the post (may include reviewer comments)

Rejected

A reviewer rejected the post (may include reviewer comments)

Changes requested

A reviewer asked for revisions (may include reviewer comments)

Scheduled

The post was scheduled for a specific date and time

Rescheduled

The scheduled time was changed

Published

The post was successfully published to a social platform (with a link to view it)

Publish failed

Something went wrong during publishing (with error details)

Caption edited

The post caption was changed

Media added / removed / reordered

Images or videos were modified

Settings changed

Post settings were updated

Target accounts updated

The accounts the post is being published to were changed

Archived

The post was archived

Collapsed Activities

When someone makes several similar edits in quick succession (for example, editing the caption multiple times within a few minutes), those events are automatically grouped into a single line like "Jane edited the caption (3 times)." This keeps the timeline clean and easy to scan.


Tips for Effective Collaboration

  • Use comments during review. When a post is pending approval, leave specific feedback as comments so the author knows exactly what to adjust.

  • Check the activity history. Before picking up a post someone else started, scan the timeline to understand what has already happened -- who reviewed it, what changes were made, and the current status.

  • Keep comments focused. Since comments are tied to a specific post, keep the discussion relevant to that post's content, timing, or targeting.